Important information for Drive app users

iPad - now cheaper in Australia. But are other goods too?
iPad - now cheaper in Australia. But are other goods too?
Drive will be launching a new iPad compatible site from the 20th of May.

Drive will be launching a new iPad compatible site from the 20th of May.

In May 2015, Drive.com.au apps for iPad, iPhone and Android will be shut down, allowing us to focus on a new and improved Drive.com.au

From May 20th, the content on Drive.com.au apps will no longer be updated. We encourage app users to delete the app from their device and bookmark the homepage of Drive.com.au in its place.

Drive.com.au is being relaunched with new and improved mobile features. The new website will replace the app functionality.

Users will be able to access Drive.com.au on their mobile or tablet to; search new and used cars, read advice on what car to buy, watch videos and more.

What apps will be affected?

Drive.com.au apps for iPad, iPhone and Andriod.

This includes the Drive.com.au 'Listings' app on mobile and the iPad app.

What does 'shut down' of the apps mean?

Drive.com.au apps will remain accessible on your device, however, from  May 20th content within the apps will not be updated. For the latest up to date content and information, users will be able access Drive.com.au from their mobile or tablet device.

When will the shut down take place?

May 20th, 2015. From this point onwards Drive apps will no longer be updated with new content.

Where can users go to access Drive content on their mobile or tablet device after the apps are shut down?

Drive.com.au is relaunching and all content will be available on mobile and tablet through the website.

What should I do if I have a Drive.com.au app on my device?

From May 20th we recommend you delete the app from your device as the information will no longer be updated from this time. Going forward, you can access the latest Drive news, reviews and listings on your device at Drive.com.au

Will the website provide the same information for app users?

Drive.com.au will feature the same great content plus new and improved sections and tools to help you find advice on what car to buy. The site has been designed for mobile and tablet ensuring the best experience for the user.

Can the apps still be downloaded after they have been shut down?

No. The apps have been removed from the Apple and Android app stores

Will vehicle listings within the apps still be updated? 

After May 20th you may still see updated vehicle listings on a Drive app, however as the apps are not supported after this date we encourage users to visit the listings section on Drive.com.au for the best experience and latest content. 

Why can’t I find the Drive app on the app store? 

The apps have been removed from the Apple and Android app stores in preparation for the shutdown taking place on May 20th.

I’m seeing an error message when I open a Drive app - why is this? 

After May 20th, 2015 Drive apps are being shut down and will not be supported by our tech team.  If you receive an error message we encourage you to uninstall the Drive app from your device and visit the new Drive.com.au. If you have a question or are experiencing any technical issues please contact us here.

How do I save the Drive website to the home screen on my device?

Apple device

  1. Open Safari and go to www.drive.com.au
  2. Tap the Share button on the bottom menu bar. It’s an icon that’s a box with an arrow directing upwards.
  3. Tap Add to Home Screen
  4. Name the shortcut and confirm web address (www.drive.com.au) 
  5. Tap on Add in the upper-right corner to add the shortcut to your home screen.

Android device

  1. Launch Chrome for Android 
  2. Open www.drive.com.au
  3. Tap the Menu button and tap Add to homescreen
  4. Name the bookmark and confirm web address (www.drive.com.au
  5. Press OK to add it to your Home Screen

This story Important information for Drive app users first appeared on The Sydney Morning Herald.